Resume

Work Experience

Multicultural Educator

Tacoma Community College

Tacoma, WA

Provided leadership in developing, planning, and executing campus-wide events that celebrated multiculturalism, diversity, and inclusion, directly impacting student engagement and community building.
Curated and coordinated educational programs, keynote speaker series, cultural performances, and workshops to foster dialogue, cultural competency, and global awareness among students, staff, and faculty.
Served as a campus resource and advocate for students from diverse backgrounds by educating peers on intercultural communication, equity, and social justice issues.
Collaborated with college departments and external organizations to bring nationally recognized scholars, artists, and educators to campus events, enhancing the college’s learning environment.
Facilitated safe and inclusive learning spaces where students could explore and celebrate identity, heritage, and intersectionality through interactive programs and initiatives.
Developed leadership, communication, and project management skills by coordinating logistics, marketing campaigns, budgets, and post-event assessments.
Represented the Multicultural Education division within student leadership, promoting the values of respect, inclusion, and educational excellence across campus initiatives.

Sales Associate

Shop-Task

Seattle, WA

Operated independently and responsibly in a specialized retail environment, providing expert guidance and personalized service to customers of all experience levels.
Acted as an educator and trusted resource, sharing in-depth product knowledge, skating techniques, and maintenance tips to empower customers in their skating journeys.
Fostered a welcoming and inclusive atmosphere by actively listening to customer needs, offering tailored recommendations, and inspiring confidence in both beginners and experienced skaters.
Led one-on-one consultations, fittings, and gear demonstrations to ensure customers left equipped, informed, and excited about their skating experience.
Expanded the local skate community by connecting customers to skate schools, community skate sessions, and grassroots events, helping new skaters find belonging and continued opportunities for growth.
Communicated a deep passion for skating and community-building through every customer interaction, encouraging new skaters and supporting returning customers with ongoing education and advice.
Contributed to store success through proactive sales strategies, independently managing day-to-day operations, and maintaining a clean, organized, and inviting retail space.

Crew member

Trader Joe's

Spokane, WA and Seattle, WA

Led daily huddles to align and energize the team, communicating priorities, promoting company values, and reinforcing a positive store culture.
Assisted in opening and closing operations, ensuring store readiness, cash handling accuracy, merchandising standards, and security protocols were consistently met.
Mentored and trained new crew members, sharing product knowledge, customer service techniques, and operational best practices to maintain a high-performing team.
Supported store leadership by delegating tasks, managing workflow on the floor, and stepping into key responsibilities during peak hours and special events.
Delivered exceptional customer service, fostering a welcoming shopping environment by engaging customers with storytelling, personalized recommendations, and a positive attitude.
Contributed to store organization through effective merchandising, inventory management, and maintaining clean, attractive displays.
Trained for future Mate responsibilities through hands-on experience with leadership duties, operational oversight, team development, and customer engagement strategies.

Gonzaga University School of Leadership Studies

Master of Arts - MA, Communication and leadership

Spokane, WA

Coursework focused on communication strategy, emotional intelligence, and leadership development.
Strengthened skills in teamwork, interpersonal communication, critical thinking, and written communication.

University of Washington

Bachelor of Arts - BA, Sociology Degree

Seattle, WA

Focus areas included diversity, equity, and inclusion (DEI), interpersonal skills, and critical thinking.
Developed strong communication, customer support, and sales operations skills.

Tacoma Community College

Associate of Arts, AA, Sociology

Tacoma, WA

President of the TCC Dance Club and Student Engagement Leader under the Office of Student Engagement.
Gained leadership experience through event management, student engagement initiatives, and multicultural education programming.

Steilacoom High School

High School Diploma

Steilacoom, WA

Team Leader

Strategic Planning

Multicultural Training

Data Analysis

English (Native)

Korean (Conversational)

Tagalog (Native)